
NOW (New Options Waiver)
The NOW Program is a DBHDD-approved Medicaid service that provides structured, person-centered supports to individuals with behavioral health and developmental needs. Services are designed in accordance with DBHDD standards to promote independence, community integration, and improved health and functional outcomes.
Through an individualized service plan (ISP), the Now Program delivers goal-oriented interventions based on each individual’s assessed needs, strengths, and preferences. Services focus on the development and maintenance of essential life skills, including activities of daily living, social and communication skills, coping strategies, and decision-making abilities.
All services are delivered by qualified staff and are monitored to ensure compliance with Medicaid and DBHDD requirements. Interventions are implemented in the least restrictive environment and emphasize skill acquisition, retention, and generalization across settings.
The Now Program supports individuals in accessing community resources and participating in meaningful community-based activities. Services are coordinated, documented, and evaluated regularly to ensure progress toward identified goals and outcomes.
The program is committed to maintaining the highest standards of care, ensuring health and safety, protecting individual rights, and delivering services in a manner that is respectful, culturally competent, and outcome-driven.

